Elevate Pay For Guru Users: Guide to Documents and Setup
Mesan Ali
If you’re freelancing on Guru and want to receive payments through Elevate Pay, you’ll need to complete verification first. This step ensures that your account is secure and compliant with financial regulations, so you can withdraw your earnings smoothly.
In this guide, we’ll cover the documents you need, country-specific requirements, and common mistakes to avoid. Whether you’re in Pakistan, Bangladesh, or Egypt, this article will help you complete the process quickly and without delays.
While Guru manages your projects, agreements, and payouts, Elevate Pay requires a separate document verification process before your account can be activated.
What Do You Need to Provide?
To activate your Elevate Pay account, you’ll need to submit three types of documents:
Proof of Income
Proof of Address
Proof of Identity
The exact ID requirements differ by country, but the overall process is consistent.
Document Overview for Guru Users
Document Type | Pakistan | Bangladesh | Egypt |
Proof of Income | Guru work agreement or invoice | Guru work agreement or invoice | Guru work agreement or invoice |
Proof of Address | Bank statement / Utility bill | Bank statement / Utility bill | Bank statement / Utility bill |
Proof of ID | Passport / NIC | Passport / Old NID / New Smart NID | Passport |
What Makes a Document Acceptable?
For a smooth verification experience:
Your name and address must be clearly visible.
Bank statements or utility bills must be issued within the last 90 days.
Upload PDFs or scanned copies — screenshots are not accepted.
Your ID must be valid (not expired).
Your Guru profile details must match your ID exactly.
What Is “Proof of Income” on Guru?
When you complete work on Guru, you create a work agreement with the client. These agreements outline payment terms, scope of work, and rates — and they serve as your official proof of income for Elevate Pay.
You can download agreements or invoices from your Guru dashboard under the Agreements tab.
Your proof of income should clearly include:
Your name
Client’s name or company
Payment terms or rates
Signatures/confirmation
Country-Specific Requirements
Pakistan
Proof of ID: Passport or NIC
Proof of Income: Guru work agreement or invoice (PDF)
Proof of Address: Bank statement or utility bill
Bangladesh
Proof of ID: Passport, Old NID, or New Smart NID
Proof of Income: Guru work agreement or invoice (PDF)
Proof of Address: Bank statement or utility bill with your name and address
Egypt
Proof of ID: Passport
Proof of Income: Guru work agreement or invoice (PDF)
Proof of Address: Utility bill or bank statement with your name and address
Document Preparation Tips
Here are a few tips on how to arrange and upload your documents to ensure successful verification:
Use a scanner or high-resolution camera to avoid blurry uploads.
Save files in PDF format whenever possible.
Make sure your Guru profile name matches your ID exactly.
Submit only valid, recent documents — outdated or expired ones will be rejected.
Mistakes to Avoid
Submitting expired IDs
Uploading cropped, blurry, or low-quality images
Using documents with mismatched names between Guru and your ID
Submitting proof of address without your full name and address
Need Help?
If you’re not sure about which documents to upload or run into issues, the Elevate Pay Support team can help. You can:
Use the live chat option during onboarding
Contact support directly for guidance with:
Checking if your Guru agreement is acceptable
Formatting your files correctly
Troubleshooting rejected uploads