Elevate Pay For Freelancer Users: Guide to Documents and Setup

If you’re working through Freelancer and want to get paid via Elevate Pay, you’ll need to complete your verification first. This extra step ensures your account is secure and compliant with financial regulations, so you can receive payments without delays.

In this guide, we’ll walk you through exactly what documents you need to submit and how to prepare them. Whether you’re based in Pakistan, Bangladesh, or Egypt, this article will make the process clear and simple.

While Freelancer manages client projects, contracts, and payouts, Elevate Pay handles document verification separately. That means you need to provide certain documents before your Elevate Pay account can be activated.

What Do You Need to Provide?

To activate your Elevate Pay account, you’ll need to upload three key documents:

1. Proof of Income

2. Proof of Address

3. Proof of Identity

The document requirements differ slightly depending on your country, but the overall process remains the same.

Document Overview for Freelancer Users

What Makes a Document Acceptable?

For your verification to be approved without issues, make sure:

• Your name and address are clearly visible.

• Bank statements or utility bills are not older than 90 days.

• You upload original PDFs or scans (no screenshots).

• Your ID is valid and not expired.

• Your Freelancer account name matches your ID name.

What is “Proof of Income” on Freelancer?

When you work on Freelancer, each project you complete comes with a contract or invoice that serves as proof of your earnings.

This is the document you’ll need to submit to Elevate Pay. It should ideally include:

• Your name

• Client’s name or company

• Project details

• Payment rate and terms

You can download these documents directly from your Freelancer dashboard under My Projects → Files/Agreements.

Country-Specific Requirements

Pakistan

• Proof of ID: Passport or NIC

• Proof of Income: Freelancer contract or invoice (PDF)

• Proof of Address: Bank statement or utility bill

Bangladesh

• Proof of ID: Passport, Old NID, or New Smart NID

• Proof of Income: Freelancer contract or invoice (PDF)

• Proof of Address: Bank statement or utility bill with your full name and address

Egypt

• Proof of ID: Passport

• Proof of Income: Freelancer contract or invoice (PDF)

• Proof of Address: Utility bill or bank statement with your name and address

Document Preparation Tips

Here are a few tips on how to arrange and upload your documents to ensure successful verification:

• Use a scanner or high-quality photo to capture documents. Avoid glare, shadows, or partial images.

• Save files in PDF format whenever possible.

• Double-check that your Freelancer profile name matches your ID.

• Only upload valid, recent documents.

Mistakes to Avoid

• Submitting expired passports or IDs

• Uploading cropped images where important details are missing

• Using documents with mismatched names (Freelancer vs ID)

• Providing proof of address without your full name and address visible

Need Help?

If you’re uncertain about your documents or run into issues, Elevate Pay Support is available to assist. You can:

• Reach out via the live chat during onboarding

• Contact support for help with

  • Document formatting

  • Ensuring your contract or invoice is acceptable

  • Troubleshooting failed uploads