Elevate Pay For PeoplePerHour Users: Guide to Documents and Setup

If you’re freelancing on PeoplePerHour and want to get paid via Elevate Pay, you’ll need to complete a one-time verification process. This step ensures your account is secure and compliant with financial regulations, so payments can be processed without delays.

In this guide, we’ll break down exactly which documents you need to provide, how to prepare them, and what to avoid. Whether you’re based in Pakistan, Bangladesh, or Egypt, this guide will make the process clear and straightforward.

While PeoplePerHour manages projects, contracts, and payouts, Elevate Pay handles document verification separately. That means you’ll need to upload your documents directly through Elevate Pay to activate your account.

What Do You Need to Provide?

To activate your Elevate Pay account, you’ll need to upload three types of documents:

1. Proof of Income

2. Proof of Address

3. Proof of Identity

These requirements are the same across countries, but the exact type of ID accepted may vary.

Document Overview for PeoplePerHour Users

What Makes a Document Acceptable?

To make sure your documents are approved without delays:

• Your full name and address must be visible.

• Bank statements or utility bills must be issued within the last 90 days.

• Upload original files or scanned copies (PDF preferred) — no cropped screenshots.

• Your ID must be valid (not expired).

• Your PeoplePerHour profile information should match the details on your ID.

What is “Proof of Income” on PeoplePerHour?

When you accept projects on PeoplePerHour, you have either a contract or invoice that confirms your agreement with the client. These documents serve as your proof of income for Elevate Pay.

You can access and download them from your PeoplePerHour dashboard under WorkStreams → Agreements.

Your proof of income should clearly include:

• Your name

• Client’s name or company

• Project details (scope of work, rate, or terms)

• Signatures or confirmation from both sides

Country-Specific Requirements

Pakistan

• Proof of ID: Passport or NIC

• Proof of Income: PeoplePerHour project contract/invoice (PDF)

• Proof of Address: Bank statement or utility bill

Bangladesh

• Proof of ID: Passport, Old NID, or New Smart NID

• Proof of Income: PeoplePerHour project contract/invoice (PDF)

• Proof of Address: Bank statement or utility bill with your full name and address

Egypt

• Proof of ID: Passport

• Proof of Income: PeoplePerHour project contract/invoice (PDF)

• Proof of Address: Utility bill or bank statement with your name and address

Document Preparation Tips

Here are a few tips on how to arrange and upload your documents to ensure successful verification:

• Use a scanner or high-resolution camera for clarity.

• Save files in PDF format whenever possible.

• Make sure your profile name on PeoplePerHour matches your ID exactly.

• Always use recent, valid documents — old or expired files will be rejected.

Mistakes to Avoid

• Submitting expired ID documents

• Uploading blurry, cropped, or partial images

• Using documents with name mismatches between ID and PeoplePerHour profile

• Submitting proof of address without your full name and current address

Need Help?

If you’re not sure about your documents or run into problems while uploading, the Elevate Pay Support team can help. You can:

• Use the live chat option during onboarding

• Contact support directly for assistance with:

  • Document formatting

  • Confirming if your PeoplePerHour invoice is acceptable

  • Troubleshooting rejected uploads