Elevate Pay is now SOC 2® Type I Compliant

Read the announcement here

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All Systems Operational

Customers will be notified by email and push notification of any incidents impacting their Elevate Pay experience.

Customers will be notified by email and push notification of any incidents impacting their Elevate Pay experience.

Mobile App

Operational

Mobile App

Operational

Website

Operational

Website

Operational

Account

Operational

Account

Operational

Transfers

Operationa

Transfers

Operationa

Customer Support

Operational

Customer Support

Operational

Ongoing Incident Details

No ongoing incidents

No ongoing incidents

Incident History

Nov 01, 2026

Issue impacting local payouts in Bangladesh and Pakistan

Resolved

Resolved - The issue impacting local payouts in Bangladesh and Pakistan has been resolved. Impact occurred from 13:22 to 17:32 UTC on November 1, 2026.

Nov 1, 17:56 UTC

Investigating - We are investigating an issue causing some local payouts to Bangladesh and Pakistan to fail. Our team is working with our partner to resolve it.

Nov 1, 13:22 UTC